Adam Litchfield Customer Service Manager Meet Adam, a rockstar when it comes to customer service, and always willing to lend a hand with absolutely anything. If you have a question about assembling your furniture, Adam will take the time to explain each step over the phone. If that doesn't work, he'll record a video to show you. If he could be there in person to assemble it for you, we're pretty sure he would. He's pretty handy. Adam brings his mad tennis skills to the ping pong table, but is always a team player, when it comes to company goals  His reasons for joining Smart Furniture --  "It seemed like a fun place to work, one that was filled with talented people, and had a genuine business concept." Here are some other fun tidbits about Adam: Favorite Quote? "Nobody grows old merely by living a number of years. We grow old by deserting our ideals. Years may wrinkle the skin, but to give up enthusiasm wrinkles the soul. --Samuel Ullman "Be the change you wish to see in the world" --Gandhi If you could converse with any historical figure, who would it be and why? "Bob Marley, I feel like he would be an awesome person to hang out with, and be inspired by. Going back further, it would awesome to talk with brilliant people like Benjamin Franklin or Nikola Tesla." Something about you that not a lot of people know about? "I despise the following foods that seem to be on everyone's "What, are you SERIOUS?!! You don't like that?" list: Sour Cream, Guacamole, Onions, Pickles, and Mustard to name a few. Don't worry, we can still be friends." What would your first college roommate say about you? "Very busy, sports all the time, rarely cooks." Interesting/creative experiences helping a customer? "We shipped an office chair overseas and the customer loved it. The only thing wrong was that one of the casters arrived damaged. He asked us if we could help, which, of course we would. We sent him a replacement and we shipped it across the Pacific Ocean for him. About a week later, he sent me a Photoshop masterpiece -- An image of downtown Hong Kong, with the replacement caster being held like a trophy surrounded by radiant beams of light. Our customer was super stoked, and it was hilarious to see. " Adam's Favorites Steelcase Chairs Steelcase Task Chairs -- custom built for you in 5 days, they last forever, and have great quality. Herman Miller Embody Chair A really innovative design that works -- it's designed to match your spine, which is a relatively new concept. Smart Shelves These are a great choice for virtually any shelving need in any environment.

Contact Adam Email: Send a message Phone: 888-762-7841 View More Profiles ›     More about Adam... Hometown: Chattanooga, Tennessee Favorite Sports Team: DA Bears!!! Down Time Hobbies: Tennis, rock climbing, camping, snowboarding, skateboarding With Smart Furniture Since: 2011