Smart Furniture Shipping and Delivery Rates and Policies

Free Shipping: Applies to all Smart Shelves, Herman Miller, Steelcase, Knoll Studio, Ekornes Stressless, Humanscale, Coalesse, Ali Sandifer, Vitra, EK Living, Emeco, Cherner, Offi, Calligaris, LAX Series, Innovation, Pablo Designs, and LOFTwall products. These are eligible for free standard shipping within the contiguous United States.

Kartell products incur a shipping charge of 3% instead of the standard shipping rate of 10%. Additional shipping charges will be incurred if shipping outside of the continental United States.

Skovby products incur a shipping charge of 3% instead of the standard shipping rate of 10%. Additional shipping charges will be incurred if shipping outside of the continental United States.

Gus Modern upholstered products, casegoods, and dining tables incure a shipping charge of 5%. All other Gus Modern products come with free shipping. Additional shipping charges will be incurred if shipping outside of the continental United States.

BDI products incur a flat-rate shipping charge depending on the price of each item, as follows:

up to $399: $30 per item
$400-$899: $60 per item
$900-$1399: $100 per item
$1400 and over: $150 per item

Additional shipping charges will be incurred if shipping outside of the continental United States. Please call us at 888-467-6278 for a quote

Standard Shipping Rates: For other products and brands not listed above, standard shipping is 10% of order total or $10 minimum for orders within the contiguous United States.

Canada: Pleaes call us for a quote. Our price will include cost of shipping, brokerage fees, tax and duty.

Other International Locations: Bonvu.com is our preferred international package forwarding agent. When you create a (free) Bonvu account, you will receive a U.S. mailing address. When you check out online, simply use the Bonvu.com mailing address as your shipping address. We ship to Bonvu, and Bonvu consolidates and forwards to you. For more information, please visit www.bonvu.com. For a personalized quote, please call us at 888-467-6278 or e-mail sales@smartfurniture.com anytime. All quotes are provided in USD and will include delivery to your door or the closest airport.

Expedited Shipping Options (Contiguous U.S. only)

Standard Shipping Service: Standard shipping includes delivery to your door or main lobby Monday through Friday. All orders shipped with FedEx or UPS do not include delivery appointments and do not require someone to be present at the time of delivery. All orders shipped by truck include a day and time specific appointment which is generally set during the afternoon between 12-5pm. Someone must be present to sign for the package. Standard shipping does not include unpacking or assembly. Please call us at 888-467-6278 to discuss special delivery options.

Inside Delivery Service: Select items are eligible for in-home delivery service, which includes a day specific appointment with a 3-4 hour delivery window, a 2-person team and placement inside the first room in your home or office. Deliveries are made Monday through Friday during normal business hours. Please call 888-467-6278 for a quote.

White Glove Delivery: Select items are eligible in-home White Glove delivery service, which includes a day specific appointment with a 3-4 hour delivery window, a 2-person team, delivery to any room inside your home of office (maximum two (2) flights of stairs), up to 30-minutes of assembly, and packaging disposal. Deliveries are made Monday through Friday during normal business hours. Please call 888-467-6278 for a quote.

Smaller products will ship to you via FedEx or UPS Ground and will be delivered to your door. You do not have to be home at the time of delivery.

Large, fragile items require special care and handling. These products will ship via large truck and will be delivered to your door. All deliveries are made Monday through Friday and are scheduled in advance by appointment.

Arrival times vary with product lines and stock levels. Estimated arrival times are usually noted under the Shipping and Delivery section on each product pages. For more information on a product's arrival time, please call a Smart Furniture salesperson at 888-467-6278.