Smart Furniture Shipping and Delivery Rates and Policies


Standard Shipping Rates

  • Continental United States: 12.5% of order total.
  • Hawaii, Alaska, and Puerto Rico: 25% of order total.
  • Canada: 25% of order total (includes customs duties, taxes, and brokerage fees).
  • Guam, American Samoa, US Virgin Islands, Midway Islands, Federated States of Micronesia: 35% of order total.
  • Other international destinations: please contact us for a personalized quote based on current exchange rates. Call us at 888-467-6278 or chat online from 8 AM to 8 pm EST, 7 days a week, or e-mail us at sales@smartfurniture.com anytime.
  • Unless otherwise noted, items will incur the standard shipping fees of 12.5% for standard shipping within the contiguous United States.

 

Other Shipping Rates

  • All Herman Miller®, Steelcase®, Knoll Studio®, Humanscale, Coalesse, BDI, Ali Sandifer, and LAX Series products are eligible for free standard shipping within the contiguous United States.
  • All Kartell® products incur a shipping charge of 3% instead of the standard shipping rate of 12.5%. Additional shipping charges will be incurred if shipping outside of the continental United States.
  • All Blu Dot® products incur a shipping charge of 10% instead of the standard shipping rate of 12.5%. Additional shipping charges will be incurred if shipping outside of the continental United States.
  • All Calligaris products incur a shipping charge of 8% instead of the standard shipping rate of 12.5%. Additional shipping charges will be incurred if shipping outside of the continental United States.
  • All Gus Modern upholstered products and dining tables incure a shipping charge of 10% instead of the standard shipping rate of 12.5%. All other Gus Modern products come with free shipping. Additional shipping charges will be incurred if shipping outside of the continental United States.

 

Expedited Shipping Options

    Within the Continental US:
  • 3-Day Express: 30% of merchandise value ($25 minimum)
  • 2-Day Express: 35% of merchandise value ($35 minimum)
  • Standard Overnight: 55% of merchandise value ($50 minimum)
    To Hawaii and Canada
  • 3-Day Express: 35% of merchandise value ($55 minimum)
  • 2-Day Express: 45% of merchandise value ($70 minimum)
  • Standard Overnight: not available
    To Canada
  • 3-Day Express: 35% of merchandise value ($30 minimum)
  • 2-Day Express: 45% of merchandise value ($45 minimum)
  • Standard Overnight: 55% of merchandise value ($65 minimum)

 

 

Delivery Methods

  • Smaller products will ship to you via FedEx Small Package Ground or FedEx Small Package Air regardless of whether they are going to a domestic or international address.
  • Large items over $2500 in value going to addresses within the continental United States and Canada will be shipped via truck freight. Customers must be present to receive freight orders.
  • Large items over $2500 in value going outside of the continental United States and Canada can be sent by air or ship container.
  • White Glove Delivery: Select items require in-home White Glove delivery service, which includes an appointment, 2-person delivery team, delivery to any room inside your residence within two (2) flights of stairs, 30-minute assembly, and packaging disposal. Any noted surcharges will automatically be added to the total shipping cost upon checkout. Complementary white glove delivery will be noted on select items.

 

Arrival Times

  • Arrival times vary with product lines and stock levels. Estimated arrival times are usually noted under the Shipping and Delivery section on product pages. For more information on a product's arrival time, please call a Smart Furniture salesperson at 888-467-6278.