Steelcase Limited Warranty
Steelcase Inc. warrants that your new Steelcase, Turnstone, Details or Nurture brand product is free from defects in materials or workmanship. This warranty applies to products purchased directly from www.smartfurniture.com or the Smart Furniture Studio.
This warranty is valid only for the original purchaser and terminates if you transfer, sell or modify your Product. This warranty begins on the date the product is manufactured and continues:
|Steelcase & Nurture Products||Turnstone Products||Details Products|
|10 Years||Glides, seating mechanisms, including pneumatic cylinders, laminate work surfaces||Seating mechanisms, pneumatic cylinders, electrical components, laminate and wood veneer||All products and components exceopt those called out separately below|
|5 Years||Fabric and leather; user-adjusted work surface mechanisms||Stacking chairs (Domino, Max Stacker, Max Stacker II and Parade), wood-frame chairs, user-adjustable work surface mechanisms, office systems doors and their frames and mechanisms, T-8 electronic ballasts, Classic Collection textiles, foam and other covering materials||Walkstation table lifting column, electronics, urethane profile|
|3 Years||n/a||T-8 magnetic ballasts, Designtex Graded-In textiles, vinyl wrapped work surfaces and acrylic||Walkstation treadmill parts and wear items|
|1 Year||Markerboard or replacement parts||Answer markerboard surfaces and replacement parts (or the balance of the original warranty period, whichever is longer)||Walkstation treadmill service labor|
|Lifetime*||Frame and structural components (base, arms, seat and back) and all other components and parts||All other components and parts||Walkstation treadmill frame|
If a product is defective in materials or workmanship, Steelcase will replace or repair it at no charge or refund the purchase price, at Steelcase's option.
This warranty does not apply to:
This warranty does not cover consequential damages (for example, the cost of repairing or replacing other property that is damaged when your Product does not work properly). This warranty does not cover transportation to and from the Authorized Retailer or Steelcase to get warranty service, loss of time, loss of use, or other incidental damages. The implied warranty of merchantability (an unwritten warranty that the product is fit for ordinary use) is limited to the duration of this warranty. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so these exclusions and limitation may not apply to you.
To facilitate warranty service, please keep your original proof of purchase. Contact us by e-mailing email@example.com or calling 888-467-6278. We will either help you get a replacement part for you to install or we will work with Steelcase's local repair team to get your product fixed.
This warranty provides specific legal rights, and you may have other rights, which vary, from state to state and province to province.
*Limited lifetime warranty only applies to products held by the original purchaser