Steelcase Limited Warranty

What does this warranty cover?

Steelcase Inc. warrants that your new Steelcase, Turnstone, Details or Nurture brand product is free from defects in materials or workmanship. This warranty applies to products purchased directly from www.smartfurniture.com or the Smart Furniture Studio.

How long does the warranty last?

This warranty is valid only for the original purchaser and terminates if you transfer, sell or modify your Product. This warranty begins on the date the product is manufactured and continues:

	Steelcase & Nurture Products	Turnstone Products	Details Products
10 Years	Glides, seating mechanisms, including pneumatic cylinders, laminate work surfaces	Seating mechanisms, pneumatic cylinders, electrical components, laminate and wood veneer	All products and components exceopt those called out separately below
5 Years	Fabric and leather; user-adjusted work surface mechanisms	Stacking chairs (Domino, Max Stacker, Max Stacker II and Parade), wood-frame chairs, user-adjustable work surface mechanisms, office systems doors and their frames and mechanisms, T-8 electronic ballasts, Classic Collection textiles, foam and other covering materials	Walkstation table lifting column, electronics, urethane profile
3 Years	n/a	T-8 magnetic ballasts, Designtex Graded-In textiles, vinyl wrapped work surfaces and acrylic	Walkstation treadmill parts and wear items
1 Year	Markerboard or replacement parts	Answer markerboard surfaces and replacement parts (or the balance of the original warranty period, whichever is longer)	Walkstation treadmill service labor
Lifetime*	Frame and structural components (base, arms, seat and back) and all other components and parts	All other components and parts	Walkstation treadmill frame

What will Steelcase do?

If a product is defective in materials or workmanship, Steelcase will replace or repair it at no charge or refund the purchase price, at Steelcase's option.

What is not covered by this warranty?

This warranty does not apply to:

Normal wear and tear
High-wear items such as glides and textiles (Turnstone products only)
Failure to apply, install, or maintain Products according to published Steelcase instructions and guidelines
Fading, discoloration or natural variations occurring in leather and fabric
Variations occurring in surface materials (for example, colorfastness or matching grains, textures and colors across different surfaces)
Abuse, misuse, or accident
Alteration or modification of the product
The substitution of any unauthorized non-Steelcase components for use in the place of Steelcase components in an integrated product solution (for example, substitute work surfaces, leg supports, panels, brackets, shelves, overhead bins, and other integral components)
Products considered consumables such as lamps, Customer's own materials (COM) or non-standard textiles and materials

This warranty does not cover consequential damages (for example, the cost of repairing or replacing other property that is damaged when your Product does not work properly). This warranty does not cover transportation to and from the Authorized Retailer or Steelcase to get warranty service, loss of time, loss of use, or other incidental damages. The implied warranty of merchantability (an unwritten warranty that the product is fit for ordinary use) is limited to the duration of this warranty. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so these exclusions and limitation may not apply to you.

How do I get warranty service?

To facilitate warranty service, please keep your original proof of purchase. Contact us by e-mailing sales@smartfurniture.com or calling 888-467-6278. We will either help you get a replacement part for you to install or we will work with Steelcase's local repair team to get your product fixed.

How does state or provincial law apply?

This warranty provides specific legal rights, and you may have other rights, which vary, from state to state and province to province.

*Limited lifetime warranty only applies to products held by the original purchaser