Residential Customer Testimonials


what our residential customers are saying about smart furniture:

“Beautiful shelving!”  Mission: Organization on Home & Garden Television
“I love your product; it is so simple yet extremely functional.”  Associate Producer for Mission: Organization on Home & Garden Television
“The Smart Furniture bookcases I purchased are just possibly the best thing I have ever bought for my home. They add so much to my living room - just the touch I was looking for.  This is the best idea I have ever seen!!! Your personal interest in my order was also outstanding. Thank you for the time you took to work out just what I needed.   Be assured that ALL of my friends are hearing about SmartFurniture.com. Congratulations on the best invention since sliced bread!”  Homeowner, Minnesota
“More versatile than IKEA.”  Homemaker, Florida
“This is a GODSEND. I have looked everywhere and tried everyone for something like this.  The website was perfect, easy to understand, and it was so easy to design my own, and your customer service has been great. Thank you!”  Homeowner, Pennsylvania
“We are absolutely thrilled with the two wall units we ordered. You’ll probably be getting lots of orders because every time we have visitors, we get lots of compliments. We just love it.”  Computer Specialist, Massachusetts
“Just wanted to let you know that I LOVE my shelving from Smart Furniture. I was able to assemble quickly and easily without any tools. My new bookcase looks great in my studio and it holds many, many books without wobbling or sagging."  Studio Dweller, New York
“I just want to thank [Smart Furniture] so much for helping me design my new library. I love Smart Furniture and have had so many compliments on it in our other house. This time we are putting the library in the main area so it will get much more exposure. [Smart Furniture] went above and beyond your call of duty to help me, and I will not forget that. I have recommended Smart Furniture to several people in the past 2 years since I first used you. Thank you for being proud of your product. A sincere and happy client…”  Homeowner, Nevada
“Simple, sophisticated designs… perfect for our home!” Homeowner, Pennsylvania
“I have waited over 10 years for this storage solution. I love my order. Best wishes to a good looking company.” Homeowner, Massachusetts
“It [new wall shelving] works great! It didn’t even take me five minutes to put together, and I’m 68 years old. It’s also a real space saver, and it looks very nice.”  Grandmother, Alabama
“Wonderful concept! Creative idea and nothing like it on the market. Excellent way to organize in a hip way! This is my second order today!" Homeowner, Ohio
“Thanks for getting back to me so quickly! I really appreciate the personal approach Smart Furniture employs. I think you've got a very clever product on your hands and I can't wait to integrate it into my home. I've got A LOT of books to put up! Thanks again!”  Homeowner, Iowa
“I think its one of the best ideas I've heard of in a long while.”  Homeowner, Tennessee
"If I had the money, I would take out a full-page advertisement in our local paper and tell everyone how wonderful Smart Furniture is. We are in the process of remodeling a house and Smart Furniture is the only part of the remodeling and building process that has been easy."  Homeowner, New Orleans
"Loved name, photographs are awesome, simple, clean, elegant."  Homeowner, Virginia
"It was an absolute pleasure putting the Smart Furniture together!"  Homeowner, Montana
“I wanted to thank you for the great customer service.  If we decide to add on or put shelves in other rooms, we know who to contact.  Thank you very much.  P.S., I work in a customer service oriented company and know how important it is to build lasting relationship with customers. You do that very well!”  Homeowner, New Jersey
"Most configurable, least expensive option."  Homeowner, Illinois
“Very satisfied with my SmartFurniture.”  Homeowner, Massachusetts
“LOVE my new bookshelf!  I just set it up this weekend...it was easy and it's perfect for my space!”  Homeowner, California
"My Smart Furniture looks beautiful! You are great. And I'll tell all of my friends! It's not often one gets such excellent customer care."  Homeowner, New York
"Please tell whoever in charge you have great customer service!”  Young professional, California
"It's always a little scary purchasing something over the internet... I want to tell you that I am so happy with the shelves from you that I have been telling all my friends and family to check you out! I am looking for more places to put your shelves so I can order MORE!  Thank You!!"  Homeowner, Colorado
"Seemed like the right thing for me and terrific support over the phone.”  Homeowner, Florida
“Never before had I purchased any item of any type online. What attracted me to the product line was the incredible flexibility in terms of dimensions, and the sleek, unobtrusive design. The shelf unit is now in place, and works perfectly in our New York Style loft overlooking the Hudson River. The interlocking, incredibly easy to assemble pieces worked just right in the space, even greater than anticipated. Thanks again.”  Musician, New York
“Modular bookcases that are sturdy and nice looking yet can be restructured and reconfigured when I move every few years.”  I/T Architect, Ohio
“Smart Furniture did a wonderful job helping me organize my home.”  Homeowner, Florida
“Smart Furniture is excellent. I set up a child's playroom using your shelving and I am impressed with the quality and ease of the shelves I ordered. Thanks very much.  Mother, California
“To be honest, I had no idea it was going to look this nice. Such a nice finish…”  Professional, California
“Your furniture is the type I love, because if you move you can take it down easily, and you can use it in a different way at the new place, so you always have a use for it… It took me five minutes to put together!”  Homeowner, California
“Just what I was looking for my home…”  Homeowner, Florida
“The shelves look great.  For the first time in their lives, my children (7 & 10) are able to keep their rooms clean and organized. The shelves allow them to have a place for everything. Seeing the floor of my children's rooms is priceless!”  Homeowner, Illinois
”We love the bookshelves to death… You guys are the best. I'm having girls’ night over here next week and I'm definitely going to be passing the word along about my new bookshelf. The new era has now dawned on my desk, with organization supreme resulting from the bookshelf.”  Journalist, New York
“It works and looks great. The only problem is now my wife wants MY new desk hutch on HER desk!”  Homeowner, Georgia
“An absolutely spectacular wall unit.”  Homeowner, Colorado
“We love the shelving! In fact, it was so simple to do, we had our kids, 11 and 14, put it together for us!”  Homemaker, New Jersey
“Exactly what I was looking for.”  Homeowner, Illinois
"…Modular design allowing different configurations, contemporary style; the Smart Designer feature allowed me to figure out exactly what pieces I needed and see what the whole thing would look like before purchasing."  Homeowner, Massachusetts
“Just wanted to let you know that the units look better and are sturdier than I ever expected.  In assembling the units, I had probably the most fun on a Sunday afternoon in recent memory.  Kind of reminds me of my Lego sets when I was a kid.  Your company is definitely on to something.  I expect to order another shelving unit shortly.”  Homeowner, New York
“Just wanted to let you know that I love your furniture and fully intend to order more.”  Homemaker, Texas
“It’s very solid and very attractive. Thanks again!”  Homeowner, Florida
“Everything was perfect! I’m telling everybody about you guys…”  Homeowner, California
“Dear Smart Furniture - I just set up my order. I love it. What great shelves. Clean, easy and intelligent! Good Job!”  Homeowner, Idaho
“Thanks again for a fantastic and well-loved line of furniture. I’m very happy with it…I almost sent a picture of it to my parents and said, ‘Look at my new shelving… I love it!” Apartment Renter, California
“[Smart Furniture] was exactly what I wanted and I couldn't find any place else!  Homeowner, Arizona
"Good selection & easy customization."  Homeowner, New York
“You were exceedingly helpful in interpreting what I wanted, and then explaining what I needed.  Phone calls were promptly returned, even on weekends.   The order arrived as scheduled and the assembly process was quite easy!  I'm certainly glad I clipped that article from the San Francisco Chronicle one day last summer.”  Retired Executive, California
“Just wanted to let you know that I really like my new shelves, it is just perfect for the space and looks very neat and is also a nice piece of furniture. Thanks again.”  Homeowner, Pennsylvania
"Loved it, want to build more, good customer service when I called on several occasions."  Homeowner, Florida
"Repeat Customer - everything fit together very well."  Homeowner, Florida
“It's the exact kind of bookshelving I was looking for without the fuss of sawing, nailing and other elusive home-improvement hurdles.”  Web Designer, Iowa
"This is exactly what I was looking for to put my vases on."  Homeowner, Rhode Island
“We are very happy with our investment in the Smart Furniture entertainment unit. It is the perfect size for our townhouse, was very simple to set-up, and helps to create a relaxed, modern atmosphere to our living area. Thanks for your interest and I hope that I can work with your organization again sometime.  Homeowner, Hawaii
“Inexpensive!"  Homeowner, New Jersey
“I really liked the Smart Furniture I ordered last time and the concept of designing your own shelves is absolutely wonderful."  Homeowner, Maryland
"Tell the owner congratulations - I wish I'd come up with SmartFurniture instead of practicing law."  Lawyer, Oregon
"Versatility and the 'smart designer.'" Homeowner, Texas
"Inexpensive, open, easy to assemble."  Homeowner, Ohio
“Great looking, extremely functional desk with out-of-this-world customer service… It was a cinch to set up (as promised). It was great doing business w/ Smart Furniture. When I call I'm not just an order number (like with most companies) and I'm not put on hold for umpteen minutes. So thanks for a great desk and wonderful service!”  Student, California
"It fit my needs the best because I can reconfigure or add to it."  Psychologist, Wisconsin
"Appearance, cost, ease of assembly."  Homeowner, Massachusetts
"We love the no-tools concept, it’s clean, and we love the white..."  Homeowner, Illinois
“Love Love Love my shelf! It sat in boxes for two weeks because I dreaded putting it together. I was awed when I unpacked it and had the shelf assembled in 15 minutes!!  Homeowner, Kansas
"Because it looked exactly like what we wanted."  Homeowner, New Jersey
“When I heard about you… goodbye Office Max!”  Homeowner, Texas
"Yes!!! It turned out very nice… quite striking. I recommend the product to visitors commenting on the display. I will take digital pictures of the finished product and send to you. The personal help was very good!”  Collector, New Jersey
"It looked exactly like what I had envisioned for the room."  Homeowner, South Dakota
“I wanted to thank you for the help that you gave me. I realize that shipping to Alaska is always a problem and you really persevered. The shelves have arrived and I am very happy with them. Thank you.  Speech Pathologist, Alaska
"Looks cute!"  Homeowner, California
“I just love my bookshelves! I love the way they look and their sturdy construction. It took my husband and me less than 10 minutes to put together the whole thing. I'm glad I found you and I'll pass on the info to my friends.”  Homemaker, Ohio
"Exactly what we were looking for!"  Homeowner, Florida
"Allows for creativity of displaying item.s"  Homeowner, Texas
“This seems to be an excellent choice for the problem of needing custom-designed furniture but not being able to afford it. Innovative design and flexibility.”  Apartment Resident, New York
“I don’t think I’ve ever put a piece of furniture together so quickly! This is a great idea & it looks great, too!”  Homeowner, California
“It's great to have found your website. Thanks so much.”  Homemaker, Ohio
"Unique designs, easy to move, and color that matched my home."  Homeowner Nevada
"Easy to build your own and fits my needs."  Homeowner, Vermont
"Was able to get the exact design we required."  Homeowner, Connecticut
"Liked the way it looked, loved presentation."  Homeowner, New York
“I just bought a new wine rack and absolutely adore it. I don't just keep wine in it, but all of my art supplies as well. I would also like to comment on the written material. It was hilarious. I wish that the [Smart Furniture] folks had written my college textbooks!"  Artist, California
"Simple & easy."  Author, Texas
"Versatility, appearance, simplicity."  Homeowner, New Jersey
“I’m not an easy customer to please, but the shelf looks really good in my apartment. I think it’s great that it’s a whole system that I can build whatever I want with…”  Professional, New York
“Love it!”  Homeowner, Maryland
"Loved it, want to build more, good customer service when I called on several occasions."  Homeowner, Florida
“I received my desk yesterday, set it up in ten minutes (as promised), and I absolutely love it. I am extremely happy with my purchase and with the customer service I have received from your company. I have already recommended your furniture to friends and family in the market for a product such as yours, and I’m thumbing through the brochure for my next purchase. Thank you for your help and wonderful customer service. You can definitely expect a repeat customer!”  Home Office Customer, Georgia
“It's a great fit and I love the product. It truly exceeded my expectations. Thanks!”  Homemaker, Virginia
"Just what I'm looking for... Thank you."  Homeowner, Massachusetts
“I ordered my custom shelf on Monday. It looks terrific and assembled just as your web-site says. Nice job on the directions, too. You guys rock!”  Homeowner, Nebraska
"Liked building my own configuration."  Photographer, Massachusetts
"It's exactly what I was looking for."  Homeowner, Texas
“Looking for something simple. Didn't want brackets or holes in the wall. I don't like to shop (especially driving into LA), so I love shopping on Smart Furniture's site.”  Singer, California
“I think that it is such a great concept.”  Homemaker, Michigan
"Price, convenience, looks."  Homeowner, California
"Contemporary design."  Homeowner, Texas
“I've been meaning to write and tell you how pleased I was with my order. I will definitely order again... Thanks again.”  Professional, California
“The new shelves look great… and I can’t wait to get another set. Again, many thanks—your customer service cannot be surpassed!”  Acquisitions Librarian, California
“I love my bookshelves. Thanks!”  Educator, Georgia
“Seemed like the right thing for me and terrific support over the phone.”  Homeowner, Florida
"Ability to build low, wide bookcase."  Homeowner, California
“I can assure you that I will give your website to my friends.”  Lawyer, Illinois
“After nearly two months of using SmartFurniture, I wanted to take a second to thank you for one of the most novel ideas in furniture. For me shelves have always been cumbersome to set up and difficult to move. Not so with these! Within seconds, my shelves were up and I was in business – with no monkey wrenches, screwdrivers, ratchet sets or hammers. I have discovered dozens of ways to customize your shelf-components into designs that match my needs with the space available. I wish that all my furniture was so efficient and versatile… and to top it all off, they’re great looking! Bravo, SmartFurniture!"  Lawyer, New York
“Congratulations! It is a REALLY cool idea! I LOVE the set I got today!”  Web Developer, Florida
“We were both really impressed with the SmartFurniture.  We love it.”  Young Professional, California
“I wanted to tell you thanks for handling my order so promptly. My shelves came very fast and I was so excited, my husband and I put them together before going to bed that night. What an easy concept. No tools needed! The shelves look fabulous in my kitchen, just like I pictured them. I have told many friends about Smart Furniture since then."  Consultant, Wisconsin
“Repeat Customer - You have just what I wanted. Good quality and flexible.”  Attorney, Virginia
“The Designer is a slick tool that works well.”  Executive, California
“I’m a very happy camper.”  Business Owner, New York
“I just called to say how much I loved the Smart Furniture. I was especially impressed that it arrived on the date I requested.”  Homeowner, New Jersey
“These are the best book cases we have ever had. Even at 7 feet tall and heavily loaded they perfectly stable and solid as a rock. And they are beautiful!”  Homeowner, Virginia
“It is perfect for the intended space."  Homeowner, New Jersey
“SmartFurniture is fantastic and easy to assemble."  Homeowner, California
“SmartFurniture looks great and it is a bargain!"  Homeowner, Michigan
“My SmartFurniture arrived quickly and we set it up lickety-split. It makes our home library. Thanks SmartFurniture. You guys rock!”  Homeowner, Massachusetts
“The SmartFurniture shelving is perfect for under the stairs - I have seen nothing else like it."  Homeowner, Connecticut
“I got the units just 4 days after my online order. Not only does it look as advertised, it was as easy to assemble as advertised. It's extremely sturdy--we have loads of books.  I am very pleased with the whole process, not the least of which was your prompt return phone call. You have a very pleased customer.”  Homeowner, Maryland
“SmartFurniture has clean lines, is easy to assemble, and is perfect for a minimalist."  Homeowner, Wisconsin
“We put the entire shelf together night before last and I was able to re-decorate our daughter's room yesterday.  She comes home from camp tomorrow and I know she will be thrilled - her new bookcase looks great! Thank you so much for getting things taken care of so quickly and easily. You have an exceptional product and it is so nice to know that your service is exceptional also. I'm sure you will hear from us in the future.”  Homeowner, Texas
“Smart Furniture is a labor saving shelving system.”  Homeowner, Illinois
“I wanted a contemporary shelving solution on which to display my model car collection and SmartFurniture fit perfectly.”  Homeowner, South Carolina
“I wanted to let you know that I am very impressed with the quality and style of the shelves. They are very modern looking and look great! Very easy to put together. Also, I'm impressed with how sturdy they are. Thanks very much. I am very happy with the SmartFurniture!!”  Homeowner, Hawaii
“SmartFurniture works where nothing else would fit my unique space requirements."  Homeowner, New Jersey
“I must say that I am excited to get this furniture. I have a wildly growing DVD collection, and there is absolutely nothing commercially available that I have found that would store these DVD's. I found your shelf and shouted ‘Eureka!’"  Homeowner, Virginia
“I was delighted by my order.”  Homeowner, North Carolina
“The shelves arrived in only four business days and we love them. They were a cinch to assemble and they look great. We will no doubt be ordering more in the future. Thank you for a great product and even better service.”  Homeowner, New Jersey
"It was an absolute pleasure putting the Smart Furniture together!"  Homeowner, Montana
“The [Designer] tool is excellent…Your customer service responsiveness to my phone & internet messages was awesome.”  Homeowner, Michigan
“[Smart Furniture] was perfect for my needs.”  Homeowner, New York
“Easy set up and flexible!”  Homeowner,Tennessee
“High quality product for the price.”  Homeowner, Maryland
"[The website] is clean, fast, and easy to navigate. [Smart Furniture] allows me to create designs to meet unique needs. A great deal of work went into designing for flexibility, but still maintaining strength and good looks. I searched many sites for shelving before deciding on Smart Furniture and overall attractiveness is what made me choose Smart Furniture.  Great product, great service – hard to beat that combination!"  Homeowner, Missouri
“I'd order again because the product was everything the website said it would be. The laminates are superior quality and it just looks terrific.”  Homeowner, California
“The shelving is just as advertised and looks good.”  Homeowner, Illinois
“Good product and I am very pleased and with your customer service.”  Homeowner, Virginia
“I needed a bookcase under my windows. It was hard to find something to fit until I found your website. Smart Furniture is simple, elegant, easy, and imaginative.  Good things come in small packages. Love your product.  Keep up the good work."  Homeowner, Iowa
“Easy fit to any needs, great personal attention, good quality."  Homeowner, Illinois
“I ordered from Smart Furniture because of the flexibility and excellent customer service as well as overall cost value.”  Homeowner, New York
“I was fascinated by the ability to design my own furniture so easily. [Smart Furniture] looks superb in our living room. We loved the product and its flexibility and have recommended you to many friends and family - all who've been impressed with your product."  Homeowner, New York
“I had designed my Smart Furniture for a special need and when I found you on the internet, my problem eroded and you’re VERY competitively priced!”  Homeowner, Illinois
"Love the clean contemporary look -- great functionality."  Homeowner, Ohio
“I am very pleased with the product, and your customer service was amazing.”  Homeowner, Maryland
“[The website] is slick, well designed, and easy to navigate. Smart Furniture is a quality product, versatile, and functional.”  Homeowner, North Dakota
“Reasonable price, clean design, sturdy, and very easy to assemble. Easy to put together for home use, especially compared with IKEA and IKEA clones."  Homeowner, Maryland
"Your product was perfect fit for the DVDs AND for our space.”  Homeowner, Tennessee
“The price and customizability are great; and the final product looks wonderful. It's very unique and I've gotten a lot of compliments."  Homeowner, Florida
“[Smart Furniture] solved my problem of finding a bookcase that was reasonably priced, yet contemporary and the size and shape that I needed. I thought I found a gold mine when I discovered your site!  Homeowner, Massachusetts
“We have A LOT of books, and although we own our home and have a friend that is a carpenter... Smart Furniture proved to be less expensive, more durable and we can take our bookshelves when we move. We love how easy it all went together and we designed it around the light switches!  Homeowner, Florida
“Very easy to put together! [Smart Furniture created] a dramatic effect; just what I wanted!"  Homeowner, Massachusetts
“I can design the shelves to fit in those places that conventional furniture/shelves just won't go.”  Homeowner, Washington
“I was able to fit my shelves to a hard to design space and I have gotten many positive comments on the pieces.”  Homeowner, California
“Smart Furniture is attractive, flexible and affordable.”  Homeowner, Florida
“It works well, it's attractive, and it's flexible.”  Homeowner, California
“Exactly what I wanted and not one problem.”  Homeowner, Florida
“Love the design tool!!! Looks very clean, crisp, and permanent. It is very versatile, portable, & attractive."  Homeowner, Missouri
“It was easy to purchase and assemble.”  Homeowner, Wisconsin
“I’m very satisfied with every aspect of my interaction with Smart Furniture and anticipate that I’ll be ordering more of your terrific product!”  Homeowner, Massachusetts
“What an excellent system! It was so easy to do and now I have a terrific media center that I was dreaming of. Thank you...I love it!”  Homeowner, Wisconsin

 
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