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Leap Chair by Steelcase

Item #: 462
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$799.00 Free Shipping
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In Stock
Ships out October 5-8
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Model : Fabric Seat and Back with Plastic Base
Frame Color : Black
Arms : No Arms
Headrest : None
Caster Type : Carpet Casters
Color : Alpine Buzz 2
Seat Height Adjustment : Standard 5 in. Adjustable
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Ships out October 5-8
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SAVE SELECTION
Model - Fabric Seat and Back with Plastic Base
Color - Alpine Buzz 2
Frame Color - Black
Arms - No Arms
Headrest - None
Seat Height Adjustment - Standard 5 in. Adjustable
Caster Type - Carpet Casters

Free Ground Shipping: Free

We love free shipping offers and we thought you might too! And just because it's free doesn't mean we skimp on service. The Leap Chair ships with FedEx ground service and includes delivery directly to your front door or main office. Once shipped, this item will generally arrive within 2-5 business days. Keep in mind that FedEx will require an indirect signature before they leave the package with you. This means that someone at the delivering address (you, your spouse, friend, neighbor, or concierge) will have to sign for the package. Alternatively, can also leave a FedEx Door Tag authorizing release of the package without anyone present.

Steelcase Leap Chair
designed by Steelcase Design Studio & IDEO

"I spent TWICE as much on other chairs trying to save money but in the end got a Leap and wished I did on day one a year ago when started shopping for a chair to complement my bad back. The quality of construction and ergonomic functions are stellar and worth the money over all the other "top" chairs I tried or purchased and are now in the basement hoping for glory."
Greg, Buford, GA - Smart Furniture customer


At A Glance:
The Leap Chair is all about making movement comfortable - and even essential. When your spine moves the back of the chair moves with it. When you want to change the position of your arms or legs or re-adjust your position in the seat, those corresponding parts move too. You can't get away from it, but you won't want to either.

What's To Like:
  • This is a great chair for a fidgeter - someone who can't help but feel restless in a standard office chair. The Leap Chair not only makes those people (by which we mean practically everyone) comfortable, it encourages them to move. You know, I'm okay, you're okay.
  • It also looks really cool (and thereby makes you look really cool when you sit in it).
  • The arms move and adjust; the seat moves and adjusts; everything moves and adjusts. This chair represents a real and exciting leap forward in ergonomic and human-centered chair design.

What's Not to Like:
The starting price on this chair is over $800, which is pretty steep. You can get a lot of great office chairs with some of the same features for a lot less dough. But that doesn't mean you should. This is a great chair, and the price tag shows that Steelcase knows it.

The Bottom Line:
If the Leap Chair were a pop song, it would be Outkast's "The Way You Move." The price tag isn't pretty, but the chair is, and the ergonomics of the back and seat are hard to beat. This is high quality for low dollar.


The Steelcase Leap Chair is also known by the following manufacturer item numbers: LEAPV2, 46216179, 46216179S, 46216179CS, 46216189, 46216189S, 46216189CS.


INSIGHTS
Is This Right for Me?

96.51%
Customer Satisfaction Rating

Rank: #7 in Office Chairs

Customer Rating:

Recommend to a Friend? 95%

Return Rate: 3.4%

The ideal office chair makes work more efficient and comfortable. Let our Office Chair Buying Guide help you find the perfect one.



INSIGHTS
Leap Chair
96.51%
Customer Satisfaction Rating

Rank: #7 in Office Chairs

Customer Rating:

Recommend to a Friend? 95%

Return Rate: 3.4%

Materials & Measurements

Materials:
Base and Frame: Powder-coated steel, glass-reinforced nylon, polypropylene (base/frame)
Buzz2 Fabric: 100 percent polyester and extremely durable, soft and breathable, yet more coarse to the touch when compared to Cogent
Cogent Connect Fabric: 100 percent antimony free polyester, tightly woven knit pattern and slightly softer to the touch than Buzz2
Elmosoft Leather: Soft and pliable Semi-Aniline leather known for its comfort and durability. Natural markings add to the elegant quality of Elmosoft Leather.

Dimensions:
Overall: 38" h x 20" w x 19" d (without headrest)
Seat height: 15.5" to 20.5"
Arm height: 7" to 11"
Arm width: 13" to 20"
Overall depth: 21.75" - 24.75"
Seat depth: 15.75" - 18.75"
Seat-to back angle: 96 - 120 degrees
Seat pan angle: -1 - 3 degrees

Care and maintenance:
Plastic and painted parts: Clean using household cleaner (Fantastik or 409) and wiping with a soft, dry cloth.
Fabric: Use a handheld vacuum cleaner for cleaning. Do not steam clean. Most stains can be removed by applying a mild soap to a slightly damp cloth, then rubbing it gently over the stain. Wipe dry.

Leap Chair Dimensions

Environmental Information

The Leap chair is up to 98-percent recyclable by weight, depending on the options selected and made up to 30-percent recycled content and GREENGUARD Indoor Air Quality Certified.Cradle to Cradle Certified

Leap has both a MBDC Silver Cradle to CradleTM Product Certification and a SCS Indoor Advantage certification for indoor air quality, the absolute top of the line certifications for environmentally conscious furniture. That means that every element of every material used in the Leap Chair has been thoroughly and chemically tested for anything that could damage the environment (after Leap has been recycled) or the quality of your air (while the Leap Chair is still being used), and been declared extremely safe. The Steelcase Leap Chair is a sustainable chair, a responsible chair, and a recyclable chair.

And that's extremely important for consumers, fellow citizens, businesses, and the country at large. While the large issues of environmental sustainability and global climate change demand large scale solutions from politicians and states, some of the most important work we as citizens can do is to make sure we're responsible in our own small ways. The Leap Chair provides consumers with an opportunity to be responsible and a positive force when they acquire an office chair.SCS Certified Indoor Advantage Purchasing a Leap Chair isn't just a step toward making your life at work more comfortable; it's also a commitment to principled environmental standards.

The Leap Chair you buy won't contribute to the poisoning of your air quality (SCS Indoor Advantage certified), it won't add to the ever-burgeoning landfills and waste dumps (most of the chair is recyclable, and built from recycled content), or give tacit consent to furniture makers who generally ignore the increasingly serious threat of environmental breakdown.

It will take a real effort on the part of consumers to convince many irresponsible furniture giants to change their ways, and the skyrocketing popularity of manufacturers like Steelcase and retailers like Smart Furniture gives credence not only to high quality of their work, of which the Leap Chair is only one example, but also to the efficacy of the way they do business, which is to say sustainably, benevolently, and responsibly. Furniture manufacturers will respond to clear indications from the market that green sells, and the Leap Chair is a great way to help them see the light. You can rest assured that buying the Steelcase Leap Chair from Smart Furniture is a decision you can not only be satisfied with (because the chair is so comfortable and flexible), but also one you can be truly proud of. Both companies have a long record of environmental responsibility that they can proudly call part of their legacy.

Greenguard Certified

And since the Leap is part of the Steelcase family of chairs, you know the environmental accolades aren't just fluff, or window-dressing. Steelcase is renowned for their commitment to sustainability and environmentally responsible products. Steelcase brought the market place it's very first MBDC Gold Cradle to Cradle product, the highest possible level on the BIFMA e3 scale. The Steelcase Leap Chair consists of partly recycled material, and much of the chair is recyclable itself. Disassembly into the chair's component and recyclable parts is quick and easy, in fact, Leap Chair can be designed, built and taken apart in under three minutes. Now more than ever, people need to step up to the plate and demand responsible, sustainable, green products for themselves and their co-workers. If you're interested in a chair that serves not only your needs, but the needs of your business, your community, and the environment, then Buy Leap today.


Assembly Instructions

All Leap chairs ship fully assembled.

About The Manufacturer

Whatever you need to accomplish in your home office, Steelcase can provide you with the tools to do it better, faster and more effectively. That's because they're passionate about unlocking the potential of people at work. It's the fundamental principle on which the company was founded in 1912, and it's being brought to your home office today. Headquartered in Grand Rapids, Steelcase is an international company with approximately 13,000 employees worldwide, manufacturing facilities in over 28 locations and more than 800 dealer locations around the world.

Related Categories

Videos

Check out this brief overview from Steelcase below. It includes how to use the adjustment features on the Leap Chair.



Design

The Steelcase Leap Chair has a lot of impressive features. Thermal comfort, LiveBack support, the Natural Glide System, and adjustable depth and height all work together to make a very comfortable and ergonomic task chair. No matter what you're dealing with at work, Leap has you covered. You procrastinated and now you've got to meet a big deadline with not a minute to spare? Just sitting in this chair ups your productivity 17.8 percent (a recent study commissioned by the University of Texas Health Science Center in Houston revealed that workers who used the Leap Chair after undergoing an ergonomics training program achieved significant gains in productivity).


Leap Chair Features
  • Live Back
    The Leap chair's back changes shape to support the entire spine. This can reduce the chance of lower back sag and a hunched posture, which may weaken disc walls, stress back ligaments and cause deterioration of the spine.

  • Thermal Comfort
    Thanks to its slats in both its back and seat, and the special foam it uses, the Leap chair offers excellent "breathability." It effectively controls a balance of heat and moisture so you stay comfortable.

  • Adjustable Seat Depth
    People don't fit neatly into average body sizes. leg and torso lengths can vary independent of a person's overall height. Adjustable seat depth accommodates different body shapes for long-term comfort.

  • Lower Back Firmness
    Lower back firmness control enables you to set a constant amount of firmness to help maintain your lower spine's natural curve.

  • Height, Depth, Width and Pivot Arms
    Arms telescope in and out, move forward and back, pivot and adjust up and down so you can find a natural position that comfortably supports the wrists, forearms, shoulders and neck. Intuitive and convenient controls at the sides of the seat and built into the arms mean you have full control of your Leap Chair.

  • Natural Glide System
    As you recline, the seat glides forward so you can recline without leaving your vision and reach zone, so you stay oriented to your work. This encourages more varied postures so there's less static load on your spine. Moving in your seat is natural, and Leap makes moving easy.

  • Flexible Seat Edge
    When you recline or lean forward, the seat edge flexes to relieve pressure on the back of the legs.

  • Upper Back Force
    Upper back force control enables you to set the amount of "push back" that you desire as you recline, regardless of body size. So you'll receive just the right amount of recline support.


Design Story

Leap Chair 3D Knit The Leap Chair is informed at every juncture by ergonomic ideas and research. The edge of the seat flexes to make your thighs more comfortable, eliminating numbness and improving circulation. That, in turn, leads to increased focus and productivity. Leap also comes with the pioneering Live Back, a system in the back of the chair that takes the pressure off your spine and keeps you comfortable even in the worst posture. If you want even more support, Lower Back Firmness can be increased or decreased by using the designated knob on the side of the chair. Thermal Comfort keeps your temperature even in all climes, allowing air to pass freely (dispersing heat and moisture) while at the same time providing a barrier to cold. No more getting up and down or unnecessary sweating at work. All of these adjustments and features combine into an impressive whole.

The Leap Chair is really a kind of machine as well as a tool; it not only helps you work, it helps keep you comfortable, supported, sane and focused during long periods of sitting and working. Every part of the chair works toward making you more alert, more relaxed, better able to focus and do your job. One of the effects of sitting in one can be increased productivity (brought about by the restoration of time previously lost to getting up and down and taking breaks to stretch and move), as well as increased focus and alertness brought on by better circulation and the lessening of distractions like discomfort and unnecessary hunching.

Just as important as the customization Smart Furniture offers our customers is the range of adjustments the Leap Chair offers its users. Without a wide range of adjustments, which most office chairs lack, a chair can never truly become your own; it can never fit your body perfectly, to your exact specifications. Steelcase has taken great pains to make sure that the Leap Chair is accommodating in all respects. Leap is infinitely adjustable, so every owner becomes one of the designers and engineers as soon as the Leap chair comes into his home or office. You can adjust seat depth, the armrests, the incline and recline, firmness and give. And it's all predicated on a series of scientific experiments conducted by the makers of the Leap Chair to see how people sit, paired with the latest in ergonomic technology. The Steelcase Leap experiments observed the way people held themselves, how they leaned, how they changed positions over time. They then took all that information and put it to work in one of the smartest, most inventive chairs of the decade, the Leap Chair.

You won't sit in a chair that's better prepared, better researched, or better planned and designed just for you. Smart Furniture is proud to offer the latest in great design and great ergonomic science from Steelcase.

Reviews

Smart Furniture Employee Review
So it's Thursday at Smart Furniture and I've been rocking spreadsheets like it's my job. Rocking spreadsheets *is* my job (or part of it), so no surprises there. What was a surprise was the opportunity to test one of our new office chairs from Steelcase - the Leap Chair. Not only does this give me the chance to sit in what I can already tell is a pretty sweet office chair for at least a week, it also gives me the opportunity to show off my creative writing skills!  Read more...

REVIEW SNAPSHOT®

by PowerReviews
SteelcaseLeap Chair
 
4.7

(based on 81 reviews)

Ratings Distribution

  • 5 Stars

     

    (62)

  • 4 Stars

     

    (16)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (0)

96%

of respondents would recommend this to a friend.

Pros

  • Comfortable (49)
  • Ergonomic (48)
  • Durable (38)
  • Attractive (35)
  • Easy to assemble (22)

Cons

No Cons

Best Uses

  • Office (22)
  • Home office (8)
  • Informal (4)
  • Formal (3)
    • Reviewer Profile:
    • Midrange shopper (32), High-end shopper (14), Budget shopper (4)

Most Liked Positive Review

 

Leap vs Aeron vs SwingChair

Ergonomic office task chair comparison: Aeron vs Leap vs SwingChair

Within reach of my home office chair are computers, TV, radio, music, bookshelves, work, play, and a...Read complete review

Ergonomic office task chair comparison: Aeron vs Leap vs SwingChair

Within reach of my home office chair are computers, TV, radio, music, bookshelves, work, play, and a mountain view. I spend 10 or more hours in it many days, and demand maximum long-term comfort. I want to be able to sit bolt upright while typing, lean back a ways when mousing extensively, lean back more for extensive computer screen reading, and lean waaaaay back if I choose to actually watch a TV program or news story … all fully supported in full body relaxation without having to touch any chair adjustment, and always with that ever-loving user-selected consistent pressure on my aching sacro-iliac joints just below my waist. Toward that end, I researched ergonomic office chairs, picked three leaders designed around different concepts, bought them from dealers which allow free returns within 30 days, and tried them out. Their common objective is full-time excellent lower back support, because mine, like most of yours, aches (despite my spending the rest of my time in intense sports).

Why ergonomic (read: expensive) chairs? Because the lesser chairs carried by the office supply chain stores neither coddle my back nor last more than a year of heavy use. My three choices were the venerable Herman Miller Aeron, the newer Steelcase Leap, and the still newer Smartmotion SwingChair. Their features, options, colors, fabrics, adjustment videos, etc. are available on their websites, and all three strike me as being of very high quality, so I'll concentrate on how and how well they sit, for me and for my wife.

First, their basic operating premises. All three use extensive technology and features to coddle our butt, back, and arms for many hours at a time, but they approach the challenges so differently that the only way any individual can tell which one suits him best is to try them out. Maybe the following will help you narrow your choices.

The Aeron's specialty is high tech open mesh seat and back which breathes fully while dispersing loads which need to be dispersed (butt, thighs, and back) and concentrates, under our control, support where it should be concentrated (the small of our back and/or our pelvis just below our waist) for maximum comfort. Beyond those functions and its high quality, it's a chair. The back and arms, but not the seat, tilt as we lean back or rock. When free to move, the chair back's angle is determined by its resistance setting rather than our desired relaxed position. For a given setting, if we want it to lean back farther, we must push harder with our legs or eat more pie. If we adjust the chair to hold us in some chosen tilt position yet allow motion, it takes sustained physical effort to lean back any further and stay there. Overall effect: if the chair back isn't where we want it, we must either consciously push it farther back, sit up away from it, or adjust its tension setting.

Um, no thanks. The Aeron went back to the dealer just for that reason, despite its very comfortable, well-distributed seat support and its very thigh-comfortable waterfall front seat edge. I'm just 5'10" and have a 29" inseam, but my Size C Aeron is not at all too big. Only people who really tuck their feet beneath them would hit the seat front edge with their calves.

If I needed more reasons for a tiebreaker, the Aeron's armrests are quite a hassle to adjust for height. You must reach behind you, release a lever, change the height, then reset the lever … on each side. Its armrests are also less adjustable for lateral position than the other two chairs. Overall, the world famous Aeron strikes me as not so much a breakthrough as a highly refined, higher quality, sturdier version of the ubiquitous chain store office chair lookalikes. It does the usual stuff better and longer, but does nothing different or differently.

Before we move on, we need a little simple physics lesson comparing a spring with a brick. When you push on the end of a spring, two related things happen. It pushes back as it compresses, and how much it compresses depends on how hard you push. That's how the Aeron's back works. When you stop pushing with your legs, the chair determines the angle of the back in accordance with your weight and the spring resistance you dialed in. For the user who sits at one angle for a specific task all day, that's just what you want; buy it and enjoy the breeze on your back and fanny.

Now consider a brick or a grippy-soled sneaker on a flat surface. It stays where you put it until you push on it with enough pressure to overcome its friction, then it slides. When you stop pushing, it stops moving and stays right where you put it. That's friction, as opposed to spring, resistance.

In contrast to the Aeron tilt action's purely spring concept, the Leap adds the benefits of silky friction. It tilts smoothly when your muscles or weight shift gently tells it to tilt, then when you stop pushing, it sticks at that position and supports your body right where YOU, not a spring, want to be. To lean back further or sit up straighter, you just lean back further or sit up straighter as it tracks your every whim, throughout its full and very generous range of motion. What a brilliant concept; it does what YOU want, not what a spring wants! The tilt tension knob setting determines how firmly it supports your back, not where it sets your hip angle. Its back also flexes at your shoulder when you reach one hand behind you for something, unlike the Aeron which makes you pivot the chair to reach for something behind you. The Leap is certainly a big leap forward, but I might have called it the SmartChair instead of the Leap, because it knows what I want rather than telling me what it wants. My wife has often said I'm sitting on my brains; now she's apparently right.

The Leap's website opens with this spiel: "Its back moves as your back moves. Its arms move as your arms move. Its seat moves as your seat moves. It's the first chair that actually changes shape to mimic and support the movement of your spine".

I couldn't put it better myself. It's in a whole different class from the simple-minded Aeon in this regard. It really does seem to track my every deliberate move, then stop right when and where I want it to and cradle me right there, over a 45-degree range. I think you can tell the Leap's my favorite among these three, significantly above the Aeron primarily due to the Leap's far superior dynamic range and "smart" tracking. If I didn't know better I'd think the Leap can read my mind.

But after all that success, its headrest is an afterthought. I must tilt my head way back to even reach it, and it telescopes fully down at the slightest excuse. I plan to duct tape a 2"-thick chunk of foam to it for kicking back to watch TV … that, or I'll have to mount the TV up near the ceiling. You've got the major tasks solved, Steelcase; tweak the headrest and you're there.

One caveat: At 190#, I can feel the Leap pressing on my sit bones. A little more padding would help. My 240# wife says it bottoms out. The next chair, the SwingChair, clearly cushes our tushes better.

Of these three chairs, the Smartmotion SwingChair is a close second for me and the winner for my wife. It's a third concept, in that its seat and its backrest each independently operate like a swing, pivoting around a center fulcrum at our center of gravity near our waist. Each swing yields to unwanted pressure points like our thighs or sit bones, automatically decreasing the max pressure we generate by distributing the load. These independent freedoms of motion let us move/adjust/flex/recline our upper and lower bodies to suit our task, posture, or comfort needs at the moment; squirmy sitters will love it as much as will the ploppers. Of course, the resistances to these motions and functions, as well as lumbar pressure, are adjustable over a fairly wide range of user size, weight, and preferences. Much like the Leap, the SwingChair tracks my back well as my recline angle moves between upright and reclined, though with a lesser total range than the Leap. You might say the SwingChair is a bit more business-minded, because it lacks the kick-way-back-and-watch-a-ball-game tilt position. OTOH, then SwingChair's headrest is right where it should be, so there's a tradeoff. The Leap's tilt position can be firmly limited if desired, but I see no need for that because it knows and stays and supports me wherever I want to be at any given moment. The SwingChair provides much the same feel, although with slightly less angle and tension ranges than the Leap. (You really ought to consider carrying it, SmartFurniture.)

With my short legs, I wish the SwingChair were lower. It feels best with a footrest, and its optional, highly articulating, outstanding armrests are just a bit high for my waist-level mouse/trackball shelf. Notice that the Smartmotion SwingChair folks offer accessories or options including a footrest; we have zero complaints about their quality and design beyond the extra inch of minimum height with the fancier armrests. The armrest pads are supremely comfortable, and the fabric is drop-dead-gorgeous. Don't get the black, folks; the colors are too vibrant to pass up.

Overall, the Leap is my favorite, followed closely by the SwingChair, with the Aeron a distant third. My wife reversed my top choices and agreed that the Aeron is not even in the hunt. We don't like having to subjugate our seating position to a spring setting rather than our whim at any moment.

VS

Most Liked Negative Review

 

Not the right chair for me

I'll start off saying I'm a 60 year old man who has had to sit in office chairs for 35 years. I'm also 6' 4" and 180 lbs. My posture and body...Read complete review

I'll start off saying I'm a 60 year old man who has had to sit in office chairs for 35 years. I'm also 6' 4" and 180 lbs. My posture and body have probably been irreparably harmed by years of sitting at a computer in various chairs. I've had some back problems over the years -- between my shoulder blades and my lower back. I average about 11 hours a day in my chair. The Leap may be the perfect chair for you, but it did not work for me.

The adjustability of the Leap's lumbar support was helpful, though I could feel the wide plastic band that provides the lumbar support through the seat back cushion. You can move the band up and down, but it's not easy and it felt cheap -- I was concerned I was going to break it as I tried sliding it through its stops. There is also a dial you turn to increase or decrease the firmness at the lowest part of the seat back. I found that helpful.

I ordered the standard cylinder and was afraid I would not be able to raise the chair high enough, but that was not a problem. I liked the armrests, especially the feature that let you slide them backwards so I could scoot closer to my desk. They had a slightly cushioned feel. Some reviewers say the armrests were too easy to move out of position, but I did not find that to be an issue for me. It's a matter of preference, I guess. A minor quality control issue: the right armrest was slightly lower than the left.

Trying to sit upright in the chair was hard for me. I don't know if it's due to my height, but the way the seat back is curved forced me to slouch forward. It's a little flexible, so I could force it back, but that required conscious effort. I had to recline the seat back one or two notches in order to keep from slouching. In spite of this, I will say that the pain between my shoulders was alleviated while sitting in this chair.

I had read that the seat cushion was too firm and I found that to be the case. The first day in the chair was okay, but after a couple of days, my rear end was killing me. The seat doesn't tilt, so if I reclined the back, it put pressure on my upper butt (pardon my French) causing it to hurt in ways it never has. I also developed pain right under my hip bones and thighs. I kept wishing the seat would tilt. I tried using an additional cushion and ever tried 2 cushions at the same time but that didn't prevent the butt pain. I think by the time I used the extra cushions, my muscles/nerves were already irritated too much.

I really wanted to like this chair and used it for 3 weeks, trying to find the right combination of adjustments. I finally gave up and contacted SmartFurniture to return it.

Reviewed by 81 customers

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4.0

Better than what I used previously

By 

from Boca Raton, FL

Comments about Steelcase Leap Chair:

After having tried both an Embody and Aeron by Herman Miller and a Gesture from Steelcase, I purchased the Leap, although not before having a lengthy discussion about it with Karen Goodnight from Smart Furniture as she also sits in one. In each of the other three chairs, I found something or some things that, over the long haul, made the chairs simply too uncomfortable for me to sit in for long stretches. The reason for that is because of a motorcycle accident about in 2011, I cannot sit for extended periods of time in positions (or on seats) that place extra pressure on my coccyx, so I have VERY specific needs when looking at a chair.

After trying the other three and having settled, because that's what I did, on the Leap, I'm overall glad that I did. For me, the biggest selling point was the total separation between the seat back and the seat pan itself, there's a large open space...right where your hips/coccyx are! I figured this open area would allow less pressure to be placed on my coccyx while I sit and for the most part, that's absolutely true. For comparison, I couldn't sit in the Gesture for more than 45 minutes at a time before I simply had to switch to my old, busted Aeron knock-off. Once I finally dialed in the Leap's adjustments, I'm comfortable. Of course, if I set the lean too shallow or too deep (basically the first or very last lean detent) for very long, it creates pain in my butt, physically.

But with the seat depth, lean angle, and lumbar tension properly set, I can sit fairly comfortably for a few hours before I really start to notice it. And that last part is because of what I feel is a deficiency in the seat foam itself. I'm not a big guy -- 5'10" , 190lbs -- but my butt goes right through the foam to the seat pan. The foam is less stiff and possibly less dense than that of the Gesture, which over time provides less support. It's also less thick, which might lead to my assumption it is less stiff.

 
4.0

Very Stylish and Very Ergonomic!

By 

from San Diego

Comments about Steelcase Leap Chair:

Wonderful and very comfortable chair - definitely worth the investment considering how much time you spent sitting in a day!

 
5.0

Very Comfortable Chair

By 

from San Diego

Comments about Steelcase Leap Chair:

Wonderful and very comfortable chair - definitely worth the investment considering how much time you spent sitting in a day!

 
4.0

Very Stylish & Very Ergonomic!

By 

from San Diego

Comments about Steelcase Leap Chair:

Sitting is apparently the "new smoking". If you spent all day in a chair working on the computer, this is the chair you need. A lot of adjustment to make it fit you - just so perfectly!

 
5.0

I no longer think about my chair... It's that comfortable

By 

from Ohio

Verified Buyer

Comments about Steelcase Leap Chair:

I am a therapist which requires me to sit for 8 hours per day. Before buying my Leap chair I was constantly shifting in my chair and my butt hurt (lol). I had a hard time paying so much for nust a chair but I have not regretted it!

 
4.0

Great Chair

By 

from Chicago Il

Verified Buyer

Comments about Steelcase Leap Chair:

I first ordered the H-M Celle chair because I own an Embody chair and really like it. The Celle was not very comfortable at all especially the back.
I returned the Celle and purchased the Leap which has been a pleasant surprise.

The Leap has all the adjustments you could ask for and I even like the orange fabric choice better than my Embody. The bottom cushion is a little light on padding hence the 4 stars but the back comfort is comparable to my Embody.

I am pleased with the chair and my experience with SmartFurniture.

 
5.0

Best chair I have ever sat on

By 

from New York, NY

Verified Buyer

Comments about Steelcase Leap Chair:

I am a professional software developer and have a good chair to sit on at work. Given that I spend a fair bit of time at my computer at home, I could definitely feel the difference a good chair can make.

My cousin recommended I look into the Leap Chair. After doing a little bit of extra research, I decided to order a cloth chair with armrests and hard floor coasters. I prefer armrests, though they are not necessary. I also expect to have hard floors for a while, so I chose that option.

Best chair I have ever experienced. The support is excellent, and the adjustability of the parameters of the chair (angle of the chair, orientation and height of the armrest, lumbar support at least) allowed me to tune the chair to precisely what I needed. I am confident people will find this chair to be excellent; try finding finding somewhere to try sitting on it if you can, and I am sure you will see what I mean.

Service and delivery comments:

Customer service was excellent. After submitting my order, I immediately saw that I had forgotten to select the particular options I wanted. I used the "Chat with customer support", and they were able to modify my order to my preference where I expected I would have needed to cancel and book a new order.

With the selections I had made, the model I had specified was not a quick ship model, and I expected that . I received the chair before I got a tracking number though.

The chair was well padded for shipping and came pre-assembled, which I found perfect. I was instantly ready to start adjusting the chair to fit me and enjoying it.

 
5.0

Excellent chair that provides consistent support and comfort

By 

from New York

Comments about Steelcase Leap Chair:

I regularly sit in front of a computer for 10 - 12 hours a day. This chair provides significant support and comfort during this time. Specifically:

- Lumbar support is nice and firm and height adjustable so you can position it right where your lower back is.
- Arms are easily adjustable, not just height but width and angle as well. This is great for when you are texting and want to angle the arms in.
- Seat cushion is extremely comfortable to sit in. Depth adjustibility is key for finding the right fit and the tilt tension provides a full range of flexibility for how much or little resistance you want for when you tilt.
- Huge range of color selection let me customize this exactly how I watned it.

Service and delivery comments:

- Delivery was within the time estimate indicated. Delivery was via fedex and the chair was packaged well, fully assembled, and just ready to use.

 
5.0

An excellent chair overall

By 

from nyc

Comments about Steelcase Leap Chair:

Use the product for sitting for long time periods up to 12 hours a day. The Leap had very good lumbar support and arm adjustability. Also comes in any color that one could hope for.

Service and delivery comments:

The whole customer service experience, delivery, after delivery service was just exceptional. Extremely professional staff and great product selection.

 
5.0

Loved it two minutes out of the box

By 

from Fairfield County, CT

Verified Reviewer

Comments about Steelcase Leap Chair:

I have sacroiliitis and sitting for any period can be brutal. The lumbar support and adjustability of the Leap has been so incredibly. Being able to lean back against a firm (to my liking!) seat back for a good hyperextending stretch with all the proper anatomical support feels amazing!

I've sat in comparable chairs - a hotel chain my husband and I frequent has the main competitor as their standard desk chair - and I've never been able to adjust it to my liking. This one took no time at all. The handy cheat guide under the arm rest is a nice addition if you don't want the included tag lying around.

I didn't get leather as my cat enjoys scaling the chair. Cogent Connect fabric is holding up amazingly well after 4 months of heavy use. I can see how some people are annoyed by the loose movement in the arms; a button to move them would be nice but, not enough of a difference to me to knock it down a star.

While shopping for chairs, I showed the picture to my physical therapist. She was underwhelmed. When she watched the video, she was blown away and told me it would be a terrific option! She verified my initial thought & told me to skip the headrest.

Love it, love it, LOVE it!!!

Service and delivery comments:

Expected delivery fell while I was going to be away. I emailed support and they were able to hold off on sending it until I would be home. I was very impressed with their flexibility!

The chair came completely assembled. The box was gigantic, yes. However, just being able to OPEN the thing and use it straight away was completely worth it.

 
5.0

The best purchase I've made in years

By 

from Royal Oak, MI

Verified Buyer

Comments about Steelcase Leap Chair:

When I first hit the "submit payment" button, a bolt of fear ran through me. Did I really just spend this much on a chair? It wasn't exactly a spur of the moment decision. I had been researching high-end chairs for almost an entire month before deciding on the Leap.

I've suffered from extreme lower back pain for 4 years now and considering that I work in front of my PC, I decided to bite the bullet and treat my back with a truly supportive chair.

From the very first second I sat down in my new Leap, I was absolutely blown away. I honestly didn't realize that a chair could be this comfortable. It is extremely rare that I bother to write reviews about my purchase, but I just couldn't pass up a chance to rave about this chair. Calling it a "chair" doesn't even seem proper. I prefer to think of it as a glove, because that's exactly how it fits.

I am also a gamer and I couldn't help but show off my new glove to all of my gamer buddies. They, like me, didn't want to get up once they felt the slice of heaven that is the Leap chair. Honestly, it just might be the best purchase I've made in my entire life. I'm not exaggerating in the slightest. My back pain has been significantly reduced and it is now a pleasure to sit while working. I love this chair so much that I'm afraid to have kids as I'm concerned they might be competing with the Leap for my love.

Thank you, Steelcase, and thank you SmartFurniture.

Service and delivery comments:

Delivery was swift and excellent. Chair was well packaged and came completely assembled! As for SmartFurniture, they have one of the best customer service departments I have ever dealt with. My first chair's headrest went down a little too easily, so they sent me a new chair and allowed me to wait for the new one arrive before scheduling a pickup with Fedex to send the "defective" one back.

They were super helpful and understanding and I will be recommending them to all of my friends and colleagues.

 
5.0

Most Important Piece of Furniture I Own

By 

from Iowa

Verified Buyer

Comments about Steelcase Leap Chair:

Let's start with the negative/bad: NOTHING!! With that out of the way, I can only rave about this chair. First, since I'm not a fan of leather in an office chair (too sticky), I got to select the color; how cool is that? Since it was my first purchase with SF and they were having a sale, they gave me a 10% discount - another win since it wasn't inexpensive. The old adage rings true: you get what you pay for. This chair has already paid for itself since I was regularly taking the TIME away from work to get my back adjusted at the chiropractor for lower back pain/strain (from my other old, worn out chair purchased a local office supply store some 20 years ago). It's a business write off, so that helped swallow the price. However, this chair is worth every blessed penny. EVERYTHING adjusts. I've played with all the settings and now feel like Goldilocks: this chair is just right! I haven't been to the chiropractor since I got the chair. As a transcriptionist, the adjustable arms are a dream. Another huge plus for me was that the chair was assembled at the factory for me so there was no chance I would mess anything up attempting to assemble it myself. The box it was shipped in was wonderful: cut cardboard for the base so it didn't slide around, "air bags" in the front by the seat. This chair was protected. It was a great company to work with. The sales staff helped direct me to the best chair for me. It really does not get any better!

 
5.0

Best office chair

By 

from Gilbert, AZ

Verified Reviewer

Comments about Steelcase Leap Chair:

This is the best office chair ever owned.

 
5.0

Perfect, with a bit of grease

By 

from Rochester, NY

Verified Buyer

Comments about Steelcase Leap Chair:

I had thoroughly researched this chair before purchasing, so I knew what I was getting. It's lovely and VERY customize-able.

Service and delivery comments:

I went with Smartfurniture because of their reviews. Chair was packaged beautifully (and safely). Arrived on time and was easy to unpack.

I had an issue with the back of the chair squeaking and sent customer service a message. They were prompt and offered to ship another one to me if we couldn't fix it. We found the issue on the back of the chair, sprayed some grease on it, and sweet, sweet silence.

 
5.0

Great chair in improving your back posture

By 

from Houston, TX

Verified Buyer

Comments about Steelcase Leap Chair:

Currently, I am spending 8+ hours in front of computer reading literature and writing my PhD dissertation. I wanted a chair that will keep me comfortable and increase my productivity. I have now been using this chair for 30+ days and 250+ hours. I find the chair comfortable and have resolved my back problem that I was having. As a result, it helped with my productivity. I would highly recommend this chair to anyone who will be working for long hours and are having back issues.

  • Primary use:
  • Personal
 
5.0

Solid Chair, As Expected

By 

from Chino Hills, CA

Verified Buyer

Comments about Steelcase Leap Chair:

This chair is used in a home office, many hours a week. I chose this chair because I had used one at my previous job and it was comfortable. That remains true today, but it is important for the user to spend some time working with all of the adjustments to ensure a good fit. There are controls for lumbar, amount of recline, height, arm height, back slope, and seat depth (which is extremely important for a tall guy like me and one I overlooked for the first week).

Another consideration in choosing this chair was the ability to choose a color that matched artwork in my office. The swatches were helpful and I am very satisfied with the color.

I can't think of anything bad to say about this chair. I am hopeful the leather will wear well and evenly, despite me wearing shorts much of the time and skin/sweat coming into contact with parts of the leather more than others.

(1 of 1 customers found this review helpful)

 
4.0

Initial thoughts after a few weeks

By 

from New York

Verified Reviewer

Comments about Steelcase Leap Chair:

First off let me say i'm a 25 years old who works in IT and i do spend quite a bit of time at my computer desk (not the whole day since i don't work from home but still more than the average person). I would say i've spent almost everyday from 3-5 hours in the chair. I've had this chair for about 3-4 weeks to try it out and here is what i think of it during that time.
I do like the adjustment of the chair, the back, the seat, the arms rest. Very customizable, it might take you a while to find the setting that works for you. I certainly did (watching the steelcase leap chair adjustment video helps and i suggest you to do so). I love the look of the chair with the platinum frame, very simple yet elegant, fitting for office setting and not overly flashy like some other chair. The chair is very heavy and well constructed.
The reclining system is nice, i do prefer herman miller's but this is a close second, either one of them would serve you nicely.
Unfortunately i did return the chair due to a few reason.
First off, one of the strongest point of the chair is the arm adjustment, there is a lot of options to tweak it how you like, even more than other similar high end chair at this price. However, to me this is also the weakest point of the chair, the arms have no locking mechanism to lock a certain setting in place and just a slight touch might dislocate it.
Another thing that wasn't the best to me was the material, even though it is soft, it's still not as comfortable as the embody chair seat and not as breathable as the aeron chair (this could be personal preference, mine was black cogent connect fabric). It did get a bit hot after a while for me in this chair. And also when my skin touching the fabric for a while, it wasn't that great of a feeling, i can only imagine that the buzz fabric would be worse.
Overall, i would say this is a very nice chair. Even though i did not keep it for those two reasons, it could just be personal preference. My advice is to try the chair out to see if it's to your liking, smart furniture has the most amazing customer service and they will help you with the ordering and returning if you do decice the chair is not for you.

Service and delivery comments:

Very good customer service, quick email reply and helpful response.

(1 of 1 customers found this review helpful)

 
4.0

Worth it

By 

from Florida

Verified Buyer

Comments about Steelcase Leap Chair:

Great chair. I tried out as many high end chairs locally as I could, including the Aeron chair. The Leap was my favorite, compared to the small selection I sampled. I'm not sure if this is the greatest chair ever, but I really like it and it is very comfortable. My Husband preferred the Aeron chair and said it felt sturdier to him. We are the same height so I think it just comes down to personal preference. I do feel the chair is excessively expensive, but I am overall very happy with my purchase and the price at Smart Furniture.

The only thing I am not happy about is the fabric. If you have pets get the Cogent Connect if you can. The Buzz2 is an animal hair magnet and the hairs get woven in. This chair is at my office and it sucks the couple of hair right off my clothes and wont let go of them.

(1 of 1 customers found this review helpful)

 
4.0

Great chair

By 

from Washington, DC

Verified Buyer

Comments about Steelcase Leap Chair:

I've been sitting in a bungee chair for 12 years and it just wasn't cutting in any longer - the bungees were not providing much support. After 3 herniated discs last summer, I was looking for a chair that would help me sit properly. I finally made the leap (get it) when Steelcase had their annual sale. This initial purchase was for my home, and if it works out (and it will), I'll get one for my office as well.
This chair does it right (for me; chairs are very subjective critters, so sit in a bunch & see what works for you). It arrived well-packed (and in one piece, which I appreciate); I was able to get the box upstairs and unpacked on my own. Easy to adjust and customize. While it's not cheap, neither is PT and/or surgery for a disc issue. I'm very pleased with the chair and will get one for the office soon.

 
5.0

Great Chair

By 

from Atlanta Georgia

Verified Buyer

Comments about Steelcase Leap Chair:

Great Chair.Exceeded expectations.

(1 of 1 customers found this review helpful)

 
5.0

GREAT CHAIR - Does everything right!

By 

from Van Nuys, CA

Comments about Steelcase Leap Chair:

I spent months trying out all of the best reviewed and high reputation task chairs in person - Herman Miller Aeon, Steelcase Leap, Steelcase Gesture, Humanscale Freedom Chair, Herman Miller Mirra and Embody, Nightingale CXO and more. I sat in all of them for as long as I could testing and fiddling. Out of all of this testing, for me, the Steelcase Leap felt the most right and when it came on sale at Smart Furniture, I ordered it. I admit, the Nightingale CXO was a close second. I wanted to love the Aeon and didn't and I couldn't justify the price for the Embody chair especially since the Leap edged it out in terms of comfort anyway. After several days of living with the Leap chair, I was sure I'd made the wrong choice - neck and back pains, stiffness and soreness that I never had even with my old junky chair from Staples. I persevered and keep tweaking and adjusting. Finally, everything fell into place. The pains went away and the comfort began. I think, in fact, my body needed to adapt to how the Leap was making me sit better.

In conclusion, I realize all of this is very personal and subjective, and not every chair is going to be right for every person. However, I love my Leap chair and even without much rear end padding, the seat does not feel hard on my tush as some others have suggested. I'm very average height and weight for a male, and this chair fits me as well as I'd hoped. I have easily sat in it working up to 16 hours a day with no problems. I've even fallen asleep in it and had no pain or stiffness upon waking up. You may not get the same results as I did, but I do suggest you test one out. You won't be sorry.

 
2.0

Not the right chair for me

By 

from Shreveport, LA

Verified Buyer

Comments about Steelcase Leap Chair:

I'll start off saying I'm a 60 year old man who has had to sit in office chairs for 35 years. I'm also 6' 4" and 180 lbs. My posture and body have probably been irreparably harmed by years of sitting at a computer in various chairs. I've had some back problems over the years -- between my shoulder blades and my lower back. I average about 11 hours a day in my chair. The Leap may be the perfect chair for you, but it did not work for me.

The adjustability of the Leap's lumbar support was helpful, though I could feel the wide plastic band that provides the lumbar support through the seat back cushion. You can move the band up and down, but it's not easy and it felt cheap -- I was concerned I was going to break it as I tried sliding it through its stops. There is also a dial you turn to increase or decrease the firmness at the lowest part of the seat back. I found that helpful.

I ordered the standard cylinder and was afraid I would not be able to raise the chair high enough, but that was not a problem. I liked the armrests, especially the feature that let you slide them backwards so I could scoot closer to my desk. They had a slightly cushioned feel. Some reviewers say the armrests were too easy to move out of position, but I did not find that to be an issue for me. It's a matter of preference, I guess. A minor quality control issue: the right armrest was slightly lower than the left.

Trying to sit upright in the chair was hard for me. I don't know if it's due to my height, but the way the seat back is curved forced me to slouch forward. It's a little flexible, so I could force it back, but that required conscious effort. I had to recline the seat back one or two notches in order to keep from slouching. In spite of this, I will say that the pain between my shoulders was alleviated while sitting in this chair.

I had read that the seat cushion was too firm and I found that to be the case. The first day in the chair was okay, but after a couple of days, my rear end was killing me. The seat doesn't tilt, so if I reclined the back, it put pressure on my upper butt (pardon my French) causing it to hurt in ways it never has. I also developed pain right under my hip bones and thighs. I kept wishing the seat would tilt. I tried using an additional cushion and ever tried 2 cushions at the same time but that didn't prevent the butt pain. I think by the time I used the extra cushions, my muscles/nerves were already irritated too much.

I really wanted to like this chair and used it for 3 weeks, trying to find the right combination of adjustments. I finally gave up and contacted SmartFurniture to return it.

Service and delivery comments:

I had talked to a customer service rep before buying the chair. She was very friendly and answered questions I had, and also sent me some fabric samples. When I decided to return the chair, it was all handled through email. I expected to be grilled about the chair and my reason for returning it, but there were no questions asked. Customer Service immediately sent me a return label and scheduled a FedEx pickup for me. I would definitely buy from SmartFurniture again.

(1 of 1 customers found this review helpful)

 
4.0

Quality is Evident

By 

from Millis, MA

Verified Buyer

Comments about Steelcase Leap Chair:

It took me a long time to justify the cost, but so far I'm pleased. Everything seems solid, and it's very comfortable for hours at a time. The only thing I dislike are the armrests, which have a tendency to slip around when you put weight on them. Would have appreciated the option of fixed arm rests like they have for the Think chairs.

Service and delivery comments:

I wish the packaging did not say that a Steelcase product was inside, as it was left by my house when I was not home. It wouldn't be the easiest box to steal, but it's a poor idea to advertise the contents, all the same.

(1 of 1 customers found this review helpful)

 
5.0

it's way better than Aeron for me !!

By 

from CA

Verified Buyer

Comments about Steelcase Leap Chair:

I sit on the chair for about 12~14 hrs everyday.
So, it's very important to me finding a nice chair.
Leap is the best I've ever tried.
I can't stress enough what a great chair this is !

(1 of 1 customers found this review helpful)

 
5.0

Never been so happy with a desk chair

By 

from Sacramento, CA

Verified Reviewer

Comments about Steelcase Leap Chair:

I bought my Steelcase "Leap Chair" from SmartFurniture.com over 5 months ago & totally love it! Seems very well-designed & constructed with quality materials. I use it 7 days a week, often for several hours at a time, & I can honestly say I've never been so happy with a desk chair. Didn't submit a review sooner so I could speak from experience.

I got the Cogent Connect fabric, fully-adjustable arms & carpet casters. I wouldn't say I'm a "fidgeter", but I frequently lean back to stretch or to read lengthy text and I swivel a lot. This chair makes it all effortless. I'm 6 ft. 1" and long-waisted. The freedom to just push back (no lever or button required) to WHATEVER angle I like really keeps my back happy. This has made my tendency to forget to take breaks from my computer less of a problem in that it's so comfortable I don't notice how long I've been sitting. Can't think of any "cons" about this chair.

Shipping was free, with no problems. I emailed back & forth with a customer rep' several times before deciding on this chair & felt well-treated. I believe I had to wait about a week between ordering & the chair's arrival. It took me a couple weeks of trial-&-error to get the chair settings just right, but since then = no complaints. It's been an excellent investment in utility, beauty, and comfort! I highly recommend it!!

(1 of 1 customers found this review helpful)

 
5.0

Great Chair

By 

from Salt Lake City, UT

Verified Buyer

Comments about Steelcase Leap Chair:

The Leap Chair was highly recommended on http://thewirecutter.com/reviews/best-office-chair-is-the-steelcase-leap/

The chair has a lot of adjustments, so take time to try things and find what works best for you.

I was most surprised the chair arrives fully assembled. Open the box and sit in chair. Nothing to assemble, it's all done.

I found and tried the chair at a local office supply store but purchased online from Smart furniture because:
They provide a lifetime warranty!
30 day in office test – don't like, return no questions
Wide variety of color and configuration
Free FedEx Ground shipping
Better price

(2 of 2 customers found this review helpful)

 
5.0

Great chair from an outstanding store

By 

from San Francisco, CA

Verified Buyer

Comments about Steelcase Leap Chair:

First, some background: I had back surgery 25 years ago, so getting the right chair is crucial for me. The last chair I bought lasted me for 18 years before its tilt adjustment broke a few months ago.

After several weeks of researching, my first choice to try was the Steelcase Leap. I decided to order it from Smart Furniture because of their 45-day return policy. The best way to decide if a chair is right for you is to try it out over an extended period in the environment you'll be using it in. If you like it, keep it; if not, try another. I use my chair mainly in my home office for computer work.

Instead of repeating features that other reviewers have cited, I'll just add how the chair works in my specific case. I'm 6'4" & 240 lbs. The Leap is very sturdy & secure, as well as comfortable. I ordered the extended height cylinder. My previous chair had a seat height of 20 inches, and I wanted the flexibility to try a height about 1-2 inches higher. I'm glad I did; as good as my previous chair was, just that little extra height makes the Leap perfect for me.

The back support is great. Being able to lean back without the seat also tilting back is fantastic; somedays I find myself rolling the Leap from my office to the back room just so I can recline in it & watch TV while still having full back support.

For me, the Leap met all my expectations and I'm very happy with it. If you order it, be sure to follow the adjustment instruction video posted here, at the Steelcase website or on YouTube, so you can dial it in properly to fully enjoy it.

As you can see in the photo below, I'm not the only one in our household who loves the Leap. Jimmy, our resident Alpha Male, is challenging me for its possession

Service and delivery comments:

Many thanks to the team at Smart Furniture for making my purchase of the Leap chair a great, hassle-free experience.

Thank you to Caroline Allen for processing my multiple fabric swatch requests, along with the advice regarding the extended height cylinder & delivery options.

Thank you to Adam Litchfield & Christie Morrow for their prompt replies regarding tracking my shipment.

Only regret I have is not being able to thank you in person; Smart Furniture is a great outfit.

 
5.0

Great chair

By 

from Cincinnati, OH

Verified Buyer

Comments about Steelcase Leap Chair:

I like my leap. It was a hard pill to swallow to buy such an expensive chair-- but I am having bad back problems, and my back was more important than my savings. The Leap does not disappoint. As soon as I pulled it out of the box, I noticed that it weighs twice as much as other cheap office chairs that I bought in the past-- so it is sturdy. There isn't much I would change on the chair. I did try out some of Steelcases newer models, and I liked the Leap better. On some of the newer models, they seat looks a little more cushioned, but I did not like the stiff back edge of the bottom cushion. It fell jarring. The Leap doesn't have this issue.

(1 of 2 customers found this review helpful)

 
5.0

Fabulous Chair

By 

from NY, NY

Verified Buyer

Comments about Steelcase Leap Chair:

I spend tons of time at my desk and this is the first chair that doesn't casue me back or leg problems. I avoided paying the cost for years but that was just foolish. Worth every penny.

Service and delivery comments:

Delivery was prompt, chair was fully assembled. Absolutley no issues.

(1 of 1 customers found this review helpful)

 
5.0

Steelcase Leap Chair

By 

from Newport Beach, CA

About Me High-end Shopper

Verified Buyer

Pros

  • Attractive Design
  • Comfortable
  • Easy To Assemble
  • Ergonomic
  • Lightweight
  • Sturdy

Cons

    Best Uses

    • Formal
    • Informal

    Comments about Steelcase Leap Chair:

    The Steelcase Leap chair is a life saver. Understated in it's design, yet trendy and appealing aesthetics it will fit right into any office space or work area. The choice of colors is wide. I went for pumpkin orange and contrasts great with my dark wood table.

    The arms can adjust inwards and outwards, the seat depth provides the ability to slide chair forward and backwards, the upper base and lower lumbar support is something you just don't get on cheaper chairs. Best of all, I can lean back on demand for those moments of thinking or relaxing, this tension is also adjustable.

    Although not cheap, I went through three $200 dollar chairs in 3 years, and was never satisfied. Finally I can adjust my comfort in every way necessary, to ensure I can sit long hours at my desk, and most importantly be productive.

    Service and delivery comments:

    Placed order on 4/12, shipped on 4/18 and arrived 4/22. 10 days is not bad considering it's a custom order

    Displaying reviews 1-30

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    Shipping & Delivery

    Free Ground Shipping: Free

    We love free shipping offers and we thought you might too! And just because it's free doesn't mean we skimp on service. The Leap Chair ships with FedEx ground service and includes delivery directly to your front door or main office. Once shipped, this item will generally arrive within 2-5 business days. Keep in mind that FedEx will require an indirect signature before they leave the package with you. This means that someone at the delivering address (you, your spouse, friend, neighbor, or concierge) will have to sign for the package. Alternatively, can also leave a FedEx Door Tag authorizing release of the package without anyone present.

    Product Q&A

    Do you have questions about this product?

    Get answers from real customers and in-house experts with AnswerBox.

    13 Questions | 17 Answers
    Displaying questions 1-13
    • Q:

      I'm 6'3" should I get the tall option or will standard be good enough?
      Asked on 2/15/2015 by Brandon from United States

      1 answer

      • Smart Furniture Staff Reviewer

        A:

        The Leap Chair has 2 cylinder heights available, and unless you have a taller than normal desk, the standard height should work for you. The seat height with the standard option is 15.5"-20.5" and the higher height cylinder adds 2" to those measurements. If your chair ends up being too tall for your desk, you'll end up hunched over while you're working. You can get a good idea of what to order by measuring your current chair seat height where it's optimized for your working position.

        Answered on 2/16/2015 by Karen G. from Smart Furniture
    • Q:

      Will the headrest work if i am 5'5"? I tried to measure with my current non-branded chair and it seems that the Leap might be able to cover 1/3 of my head without a headrest.

      Seems like there is no need for a headrest. But still, i figure it would be better to obtain an expert's opinion.

      Thanks!
      Asked on 7/18/2014 by Vince

      1 answer

      • Smart Furniture Staff Reviewer

        A:

        Yes - I am 5'5" and I love my Leap with the headrest. From my shoulders to where the headrest hits me is 7". It is great when I am reclining and chatting on the phone. I would say "get the headrest"!

        Answered on 7/18/2014 by Anonymous
    • Q:

      Will this chair recline for a power nap or a bit of relaxation?
      If not which chair would you suggest.
      Asked on 2/25/2014 by Molly from Michigan

      1 answer

      • Smart Furniture Staff Reviewer

        A:

        Yes, the Leap Chair will recline for a power nap. I suggest getting the chair with the headrest, you'll need it.

        Answered on 2/25/2014 by Melanie from SmartFurniture.com
    • Q:

      Are the armrests firm or soft? My elbows get pains in them if they rest against a hard surface for to long, and would hope that these are fairly soft.

      Thanks.

      gg
      Asked on 11/19/2013 by gg from East Hampton, NY

      1 answer

      • Smart Furniture Staff Reviewer

        A:

        The armpads on the Leap Chair are quite nice, not hard at all.

        Answered on 11/20/2013 by Melanie from SmartFurniture.com
    • Q:

      I bought my leap chair from a company which was going out of business. How can I tell if the castors on the chair are meant for hardwood floors or carpet? Do the two types look differently?
      Asked on 2/27/2013 by Betty

      1 answer

      • Smart Furniture Staff Reviewer

        A:

        The only way to tell which casters are on your Leap Chair is to view them from the inside of the double wheel. You would need to see them both to compare (and we can send a photo of them both side by side) if you contact our sales office directly via email at sales@smartfurniture.com. The soft casters for hard floors are thicker than the hard plastic carpet casters.

        Answered on 2/28/2013 by Melanie from Smart Furniture
    • Q:

      I need to know how to adjust the chair.
      Asked on 2/14/2013 by Cynthia from Jacksonville, FL

      1 answer

      • Smart Furniture Staff Reviewer

        A:

        The Leap Chair by Steelcase actually has directions printed underneath each armpad which label each lever or knob, tell what it's designed to do, and which note its location on the chair. Just shift the armpad toward the center of the chair to reveal helpful hints. You can also download a PDF of the adjustment guide here: https://www.smartfurniture.com/shop/publicpdfs/AdjustLeap.pdf

        Answered on 2/15/2013 by Karen G. from Smart Furniture
    • Q:

      I see the embody chair is for people who like to work with a bit of recline. Is that true for the Leap as well? How much does the leap weigh? What is the return policy on thees chairs? Thank you
      Jeff
      Asked on 12/27/2012 by Anonymous

      1 answer

      • CUSTOMER CARE

        A:

        Sure, especially if you want a headrest. The entire spine (back) of the Embody adjusts to match up with your spine but has no headrest. Leap has the headrest but the curvature of the back is fixed. The Leap Chair weighs 64 lbs. when its delivered in its box. Free returns within 30 days for either just keep it new and hold onto the box.

        Answered on 12/29/2012 by Melanie from Smart Furniture
    • Q:

      Do you have options for the wheels? for carpeted floors and hard wood floors? My leap v2 was fine on wood, but is not good on carpet. In my new chair I'd like easier wheels.
      Asked on 8/15/2012 by dot from los angeles, CA

      1 answer

      • Smart Furniture Staff Reviewer

        A:

        Yes, the Leap Chair has the choice of either carpet casters, or soft casters for use on hard floor or carpeted surfaces.

        Answered on 8/16/2012 by Karen G. from Smart Furniture
    • Q:

      What weight capacity do these chairs come in?
      Asked on 4/16/2012 by Mike from Illinois

      2 answers

      • Smart Furniture Staff Reviewer

        A:

        The Leap Plus has a weight capacity of 500 lbs., and the standard Leap chair has a weight capacity of 300 lbs.

        Answered on 4/16/2012 by Karen G from Smart Furniture
      • VERIFIED BUYER

        A:

        The leap chair is tested to 300 lbs with no loss of performance. There is a leap chair plus which can handle up to 500 lbs.

        Answered on 4/29/2012 by Looking for a more comfortable life! from Vermont
    • Q:

      If I order the Leap Chair with the armrests attached, is it possible for me to remove them myself? I have this chair in my office at work, and building services was able to remove them and put the cap on over the holes. So I'm wondering if I can do this too if I order one, and the armrests are too tall for my desk at home.
      Asked on 3/29/2012 by Anonymous

      1 answer

      • Smart Furniture Staff Reviewer

        A:

        Yes, it is possible. You might need to purchase caps to cover the point of attachment. With the fully adjustable arms they go down pretty low though and shouldn't pose a problem.

        Answered on 3/29/2012 by Melanie from Smart Furniture
    • Q:

      How does the headrest attach to the back?
      Asked on 5/5/2011 by Anonymous

      4 answers

      • Smart Furniture Staff Reviewer

        A:

        The headrest of the Leap chair is part of the back. The backs of the headrest and non-headrest chair are different. The frame of the headrest is build into the inside of the back. If you want a chair that has a removable headrest or one that can be added later check out the Think Chair. (https://www.smartfurniture.com/products/Think-Chair.html)

        Answered on 5/5/2011 by Melanie from Smart Furniture
      • A:

        By a special back made at the factory only assembled on chairs ordered with a back to begin with on day one.

        It is attached on the back top rail and slotted for strength.

        Answered on 1/5/2012 by Greg in Buford from Buford, GA
      • VERIFIED BUYER

        A:

        It is some sort of internal connection between the back pad and the plastic of the back frame. I haven't popped the pad off the frame to find out more details because that seems like a bad idea. However, it doesn't appear to be something that can be attached without such actions.

        Answered on 10/25/2011 by Brad from Miami Beach, FL
      • VERIFIED BUYER

        A:

        It's on the back rail and integrated in the back of the chair support. It has holes that allow it go inside the frame and assume that's why you can't add it later. It is very secure and goes up and down with ease and supportive. It is firm and mounted well from factory.

        Answered on 1/20/2012 by Greg in Buford from Buford, GA
    • Q:

      how can the chair be lowered for a person who is only 5'1 tall..the chair sits up like a bar stool and we cant get it lowered.
      Asked on 4/20/2011 by Shawn from Wash, DC

      1 answer

      • Smart Furniture Staff Reviewer

        A:

        There is a lever on the right side of the chair that says "adjust height." The Leap chair's seat at its lowest position is 15" from the ground. Please send an e-mail to sales@smartfurniture.com if you have further questions, and we'll be happy to assist!

        Answered on 4/20/2011 by Anonymous
    • Q:

      what is the Leap chair V2? is it the more recent one and is that what you are offering?

      Also, do you offer vinal upholstery. What is the Cogent Connect Fabric?
      Asked on 2/16/2011 by Lyn from Asheville, NC

      1 answer

      • Smart Furniture Staff Reviewer

        A:

        The Leap chair was revamped and redesigned at the end of 2005. The newer version is referred to Leap v2 but with production of the old v1 ceasing in February 2006 you can no longer purchase v1 and Leap v2 is simply referred to as Leap. Yes, the Leap can be ordered with vinyl upholstery at the same price as the standard fabric. Cogent Connect is a new fabric line with iPod like fun colors. It has breathable holes in the fabric and is soft to touch. For samples to be emailed to you just contact us at sales@smartfurniture.com.

        Answered on 2/16/2011 by Melanie from Smart Furniture
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    Warranty


    The Leap Chair comes with a limited lifetime warranty on its base and frame, a 10-year warranty on its pneumatic cylinder and 5 years on its upholstery. For more information, please see our Steelcase warranty section.